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📧 Contact Us

We'd love to hear from you! Whether you have a question, feedback, or need support — reach out anytime.

Email Us

For general inquiries, support, or feedback:

info@convertthefiles.in

Common Questions

Is ConvertTheFiles really free?

Yes! All our tools are 100% free with no limits. No sign-up required.

Are my files safe?

Absolutely. All files are automatically deleted within 5 minutes. We never access or share your documents.

Which file formats are supported?

We support PDF, Word (.docx), Excel (.xlsx), PowerPoint (.pptx), JPG, PNG, and HTML files.

The conversion quality is not good. What should I do?

Try using a different mode (Auto/Direct/OCR) for PDF to Word. For scanned PDFs, use Force OCR mode for best results.

Can I use ConvertTheFiles on mobile?

Yes! Our website is fully responsive and works on all devices — mobile, tablet, and desktop.

Response Time

We typically respond within 24-48 hours. For urgent issues, please mention "URGENT" in your email subject.